https://www.clao.org.uk/where-we-are/aberdeen-and-aberdeenshire/
https://www.clao.org.uk/where-we-are/aberdeen-and-aberdeenshire/
Please note that the CLAO Aberdeen office moved location in May 2024.
If you have answered yes to these questions, we may be able to help you. Contact us to discuss your legal issue and we will assess if we are able to take your case.
Contact CLAO Aberdeen to find out if we can help you with cases relating to:
Aberdeen and Aberdeenshire
Monday to Friday 09.00-17.00
Our office is located in Aberdeen city centre at The Annexe, Migvie House, North Silver Street, AB10 1RJ.
The office is level access and therefore wheelchair accessible and accessible for anyone with walking difficulties. If arriving on foot, please be aware there are steps to access North Silver Street from Skene Terrace.
Information if you are getting to CLAO Aberdeen by bus, train, car and bike.
First Bus Aberdeen services 1, 1B, 2, 3, 3A, 11, 11A, 12, 13, 15, 15B, 17B, 18, 19, 23, 172 & X27 stop near to Aberdeen CLAO.
Stagecoach services, 7, 7A, 7B, 7S, 10, 10A, 10B and 10C, 14, 15A, 35, 37, 201, 218, 220, X7, X17 & X20 stop near to Aberdeen CLAO.
Aberdeen train station is located approx. 0.5 miles (approx. 800 metres) from the office.
We have limited parking spaces available directly outside the main entrance, which can be booked in advance by contacting the office. Priority will be given to people who would otherwise be unable to access appointments.
There is chargeable on-street parking located at nearby side streets, for example Huntly Street and Golden Square. There is an NCP car park on Skene Terrace close to the office, and further parking is available at Chapel Street Car Park and Denburn Car Park.
There are bike racks nearby, located at the end of North Silver Street.
All visitors must report to Reception. There is a buzzer at the main door.
Our office has accessible meeting rooms and an accessible toilet, available on the ground floor.
Please report to Reception when you arrive. If the fire alarm sounds (a continuously ringing bell) a member of staff will immediately escort you from the building.
Access to the reception area of our office is through double doors. We have an accessible toilet and access to most meeting rooms is through doors with a minimum of 800mm width.
Assistance dogs are welcome in our office. Please let us know in advance if you would like us to make any special arrangements to help accommodate them. We will have a bowl of water available for them.
Portable induction loops are also available from Reception on request. Hearing aid users must turn their hearing aid to the “T” position to use the induction loops.
Please let us know in advance of your visit about support you need to visit our offices or communicate with us during your time in our office.
If you answer yes to any of the following questions, you can contact CLAO Aberdeen for help:
Members of the public can use telephone or email to Contact Us.
Please note that CLAO Aberdeen does not offer a drop in service. You will not be able to speak to a solicitor if you appear at the office. Please contact us by phone or email and we can assess what we can do to assist you.
If we have advised you that we are considering taking on your case you might be offered an appointment with one of the CLAO Aberdeen solicitors. Our offices (see Contact Us) are up two flights of stairs but there is lift access. If you are given an appointment at our office, please let us know if you have any mobility problems and we will arrange for you to gain access to the lift.
We try to be flexible about appointments so if you have any problems attending an appointment you can phone us as soon as possible to try and arrange an alternative. If you fail to attend an appointment without good reason, or rearrange several times without good reason, then we may not be able to assist you any further. If you are offered an ‘emergency’ appointment, it will be because your legal issue needs urgent action. If you miss an emergency appointment, that may mean that it is then too late to do the legal work needed to resolve your problem and a new appointment may not be possible.
You should have any legal paperwork which relates to your case available for the appointment. When coming to a first appointment, you should also provide a form of photographic ID such as a driving licence or passport and proof of your address (for example, bank statement, benefit award letter or utility bill dated within the last three months).
The rules of legal aid mean that we have to check your financial position at the first meeting. You must provide confirmation of any income and capital including any savings or investments. It is important that you provide the financial information as we may not be able to do any work for you until we have seen this. If you are not sure what is needed you can call the office first to check.