The Civil Legal Assistance Office (CLAO) is a network of three offices in Scotland that helps people with civil legal problems

Our solicitors can provide advice and representation to people with particular types of civil legal problems.

We cover Highland and Islands, Argyll and Bute, Aberdeen and Aberdeenshire, and Edinburgh and the Lothians.

How can the Civil Legal Assistance Office help you?

If you are a member of the public and are eligible for the service then we can try to assist by:

  • Taking on your case directly
  • Referring you to a suitable legal or advice provider
  • Signposting you to other sources of help

Find out if we can help you

CLAO map

Visiting our offices and contacting your solicitor

Please see our update for full details on how we are delivering our services

Latest News


Visiting our offices and contacting your solicitor

Find out about the arrangements in place for contacting our solicitors and visiting our offices


Research with recipients of civil legal assistance

Independent research commissioned with people who have had civil legal aid or civil advice and assistance to explore satisfaction and improve experience.


Festive office opening times

Please note our office opening hours over the Christmas and New Year period


Issue with our phones fixed

An issue with our phone provider that was causing some calls to be dropped has been fixed


Upcoming research with people who contacted the Civil Legal Assistance Office

Independent research commissioned with clients of the Civil Legal Assistance Office (CLAO) and people who contacted CLAO with a civil legal problem.


Website unavailable briefly this weekend for server update

Our website will be unavailable for a short time on Saturday 11 September 2021 to allow scheduled maintenance by our hosting provider.