The Civil Legal Assistance Office (CLAO) is a network of three offices in Scotland that helps people with civil legal problems

Our solicitors can provide advice and representation to people with particular types of civil legal problems.

We cover Highland and Islands, Argyll and Bute, Aberdeen and Aberdeenshire, and Edinburgh and the Lothians.

How can the Civil Legal Assistance Office help you?

If you are a member of the public and are eligible for the service then we can try to assist by:

  • Taking on your case directly
  • Referring you to a suitable legal or advice provider
  • Signposting you to other sources of help

Find out if we can help you

CLAO map

Coronavirus information - visiting our offices and contacting your solicitor

We are not able to offer any appointments in our offices right now.

You can still speak to your CLAO solicitor by phone or get updates on your case by email.

See our update for full details.

Latest News


Festive office opening times

Please note our office opening hours over the Christmas and New Year period


Issue with our phones fixed

An issue with our phone provider that was causing some calls to be dropped has been fixed


Upcoming research with people who contacted the Civil Legal Assistance Office

Independent research commissioned with clients of the Civil Legal Assistance Office (CLAO) and people who contacted CLAO with a civil legal problem.


Website unavailable briefly this weekend for server update

Our website will be unavailable for a short time on Saturday 11 September 2021 to allow scheduled maintenance by our hosting provider.


Our Highland and Islands team are moving to a new Inverness office

From 1 June 2021 our Highland and Islands Civil Legal Assistance Office (CLAO) will be in new premises.


New website launches

Find out about our new redesigned website and the improvements we've made.