Secretarial Administrator (Grade 4) – CLAO Highland & Islands
Ref number 59
Full time, fixed term (12 months)
Application deadline: Sunday 31 May
Looking for an exciting administrative role in the legal sector that offers diverse responsibilities, including facilities tasks and training support, making every day dynamic and rewarding?
If you are an organised, fast typist who is competent using Microsoft 365 applications and thrives in a fast-paced environment, apply now and be part of our team.
Information about the role
We’re seeking an experienced and motivated Secretarial Administrator to join our CLAO Inverness office and play a key role in helping us deliver client-centred and trauma-informed legal services, ensuring our offices run smoothly and our clients receive the highest standard of support.
Main duties and responsibilities
- Audio and copy typing, drafting legal and other documents
- Maintaining and updating case files within the case management system
- Assisting solicitors with administrative and case-related tasks
- Managing reception duties, including dealing with client and contact enquiries
- Administering incoming and outgoing mail through various communication methods
- Processing case documents, including downloading, photocopying and scanning
- Diary management and coordination
- Processing invoices and requisitioning goods or services through internal systems
- Using and monitoring Legal Aid Online (LAOL)
- Supporting the Network & Systems Coordinator with delegated tasks
- Supporting training and work planning for new business support colleagues
- Other general office and administrative tasks, as required.
To succeed in this role you will need:
- Speed and accuracy in typing
- Excellent oral and written communication skills
- Competency in IT, including Microsoft 365 applications
- High level of accuracy and attention to detail
- Ability to work independently and seek guidance appropriately
- Excellent time management and organisational skills
- Excellent customer service skills
- Sound understanding of confidentiality and data protection
- Previous experience working in a legal environment (highly desirable).
How to apply
Full details about the role and online application are available on our recruitment portal (external link).
