https://www.clao.org.uk/if-we-cant-help/information-on-other-organisations-or-agencies-that-may-be-able-to-help/housing-and-homelessness/
https://www.clao.org.uk/if-we-cant-help/information-on-other-organisations-or-agencies-that-may-be-able-to-help/housing-and-homelessness/
Free housing advice helpline 0808 800 4444 or scotland.shelter.org.uk
Citizens Advice Scotland form Scotland’s largest independent advice network. Some bureaux have in-court advisors and lay representatives – find your local Citizens Advice Bureau at www.cas.org.uk/bureaux.
The Citizens Advice Bureau is an accredited agency for referrals to the Free Legal Services Unit of the Faculty of Advocates (see below).
The Free Legal Services Unit (FLSU) was established to provide free legal advice and representation by volunteer advocates for those who cannot afford the legal help they need, and who cannot obtain assistance from any other source. If you are interested in accessing help from the FLSU you will need to consult an accredited agency and meet certain criteria.
Free Legal Services Units which can be accessed through accredited agencies. Current accredited advice agencies can be found at www.advocates.org.uk/instructing-advocates/free-legal-services-unit
Provides housing advice, information and representation for Edinburgh residents
Website: www.foursquare.org.uk
Tel: 0845 302 4607.
Provides advice, information, and support for people living across the Edinburgh and Lothians.
Website: www.chaiedinburgh.org.uk
Tel: 0131 442 2100.
Crisis is a national charity for people experiencing homelessness. Crisis can help people directly out of homelessness. If you are homeless or at risk of becoming homeless Crisis may be able to help.
Website: www.crisis.org.uk/get-help/edinburgh/
Tel: 0131 209 770
Email: edinburgh@crisis.org.uk
Streetwork is a charity that supports people who are homeless in Edinburgh. Their team is out on the streets of Edinburgh every day and night, helpling people to resolve their homelessness as quickly as possible.
Tel: 0808 178 2323
Email: streetteam@streetwork.org.uk
Provides information, advice and representation on welfare rights, employment rights, money, debt and housing.
Website: www.westlothian.gov.uk/adviceshop
Tel: 01506 283 000.
Provides advice and assistance to private tenants who have problems with disrepair. The services can liaise with landlords and lettings agents to try to resolve matters in an amicable, but can support tenants with raising disrepair actions in the tribunal if required.
Website: https://www.westlothian.gov.uk/
The main issues they can deal with is welfare benefits, housing issues, rent arrears and debt/money advice.
Website: www.gic.org.uk
Tel: 0131 551 2459/0131 552 0458
Email: info@gic.org.uk
The Free Legal Advice Centre delivers pro bono legal services to members of the public living in and around the Edinburgh area who, for whatever reason, cannot access legal advice elsewhere. Student advisers, members of staff and qualified solicitors work together to offer advice on legal problems.
FLAC can provide advice and assistance on the following: company and commerical, contract, disputes, employment, family, property, intellectual property, landlord and tenant, willis and inheritance and personal injury.
Tel: 0800 073 0150
Email: freelegaladvice@ed.ac.uk
Aberdeen Cyrenians are a local charity. They can offer advice/support on homelessness issues, housing and benefits, debt management, access to food / clothing / toiletries / furniture / bedding / household essentials / phones / digital support. They have mailbox service for those with no fixed address.
Website: www.aberdeen-cyrenians.org
Tel: 01224 625 732
Email: info@aberdeen-cyrenians.org
Houseability is a registered charity providing housing information, advice and advocacy to people with disabilities or long- term health problems, living in or wishing to relocate to Aberdeenshire.
Website: http://www.houseability.org.uk/
Tel: 01779 490 908
Email: info@houseability.org.uk
The Turning Point Scotland Aberdeen Housing Support service provides flexible housing support options to individuals with complex mental health issues, neurological conditions, acquired brain injury, learning disabilities or living with a mental health condition alongside alcohol or other drug use.
Website: www.turningpointscotland.com/getting-support/aberdeen/aberdeen-housing-support-service/
Tel: 01224 577 327
Email: housingsupport@turningpointscotland.com
Delivering a Housing First approach by supporting people with multiple and enduring support needs to move into a tenancy without having to prove they are ready for it.
Website: www.turningpointscotland.com/getting-support/aberdeen/aberdeen-city-housing-first/
Tel: 01224 577 327
Our office in Huntly is the base for The Huntly Hub; a multi-agency project incorporating Gordon Rural Action, Job Centre Plus, Momentum, Enable, Barnardo’s, Home Energy Scotland, Aberdeenshire North Food Bank and a variety of other partners.
Gordon Rural Action, at The Huntly Hub, 55 Gordon Street, Huntly, AB54 8EQ, offers a wide range of free, confidential, impartial and independent advice and digital access on a range of issues including:
Website: https://gordonruralaction.org.uk/
Tel: 01466 793 676
Email: enquiries@gordonrural.org.uk
Law Clinics can provide free legal advice, assistance and representation to members of the public. Contact your local clinic if you feel you have a problem they could help you with.
The law clinics operating in Aberdeen at present are:
Website: abdnlawproject.com
Tel: 01224 272 434
Email: general@abdlawproject.com
Website: www.rgu.ac.uk/life-at-rgu/learning-facilities/law-facilities/the-law-clinic
Tel: 01224 262 394
Email: thelawclinic@rgu.ac.uk
Please note that law clinics do not advise in all areas of law, with normal exclusions being family law and criminal law. Please also note that the relevant law clinic may not be able to assist you, particularly if you earn over a certain threshold amount or if there is a more appropriate alternative provider who can assist you, which would normally be the case if you are eligible for legal aid.
The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.
Telephone 0800 377 7330 or www.spso.org.uk