CLAO Business Support Staff Questionnaire

1. Generally, in the last six months, how often do you complete tasks by the deadline set the solicitor?(Required)

Always

Usually

Occasionally

Rarely/Never

1a. Thinking about the most recent time you did not complete tasks by the deadline, who did you raise this with?(Required)

Solicitor

Network and Systems Coordinator

Not raised

Other

Select all that apply.

Other (please specify):(Required)

1b. When deadlines are missed, were they usually set to be completed:(Required)

the same day

within two-four days

after five days or more

Select all that apply.