CLAO Background

Office sign

The Civil Legal Assistance Office (CLAO) was set up in 2008.

CLAO solicitors and support staff are employed by the Scottish Legal Aid Board (SLAB) as framed by Part V provisions of the Legal Aid (Scotland) Act 1986.

The commencement of Part V of the Legal Aid (Scotland) Act in 2001, paved the way for the provision of civil legal assistance by solicitors directly employed by SLAB. Before then, civil legal assistance was available generally only through solicitors in private practice and law centres.

The Part V service became known as the Civil Legal Assistance Office in 2009.