About CLAO
About CLAO
CLAO's service mix:
  • casework

  • referral to other providers of legal assistance and support

  • second tier support to other providers (including training)

  • partnership/development project working with local and national organisations operating in the defined geographical areas.  

The Civil Legal Assistance Office (CLAO) is a network of four offices in Scotland that helps clients with civil legal problems. We do not deal with criminal law.

Who we are

We are solicitors and administrative staff employed by the Scottish Legal Aid Board. The Scottish Government agrees the kind of services we will deliver.

What we do

Each of our offices offers a different mix of casework in response to local conditions and other advice and legal providers in their geographical area. 

Our Offices section gives details of the types of legal work each office does.

Our Business Plan sets out the business activities for the network for 2017-20.

Who do we help?

For us to be able to help you depends on a few things, including the type of problem you have and whether you're eligible for legal aid.

What if we can't take your case?

How will you use my data?

You can find full details in our Privacy Notice.

What do I do if I have a complaint about the Civil Legal Assistance Office?

We have a complaints procedure in place.